Slot Lobby Data Collection
Game play records help us show you faster load times and remember your preferred stakes. No identifying information is shared with game studios.
LEGAL REFERENCE
Privacy Policy – How We Safeguard Your Account
Your account on x111com is built on transparency and security. We collect only the information we need to verify your identity, process payments through JazzCash, Easypaisa, SadaPay and...
Account VerificationPayment SecurityData EncryptionPakistan ComplianceWithdrawal Protection
What Information We Collect and Why
When you open an account with x111com, we ask for your name, date of birth, contact number, email address and banking details to meet local identity requirements and prevent fraud. We store payment information securely to process deposits via JazzCash, Easypaisa, SadaPay and Raast, and to handle your withdrawal requests. We also track your account activity—login times, game play history, deposit and
withdrawal amounts—to detect unusual patterns and protect against unauthorised access. In supported regions where local law permits, we may share minimal data with payment partners and regulatory authorities. We do not sell your personal information to third parties, nor do we use it for marketing without your consent.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PRIVACY QUESTIONS
How to Contact Us About Your Privacy
If you have concerns about your data or want to request information we hold about you, our support team is here to help. Reach out through your preferred channel and we'll respond within two working days.
Team online
Live Chat Support
Open the chat widget inside your account lobby and speak to our team in real time. Available during core hours across Pakistan time zones.
Email Privacy Requests
Send a detailed message to our privacy mailbox and we'll investigate your request personally. Include your account username and the specific information you're asking about.
Account Settings Panel
You can view and update your contact details, payment methods and communication preferences directly from your account settings without contacting support.
SECURITY FRAMEWORK
How We Keep Your Data Secure
Security isn't something we talk about—it's something we do. Every payment detail is encrypted end-to-end. Your account passwords are hashed so even our team cannot see them. We conduct regular audits of...
End-to-End Encryption
All data moving between your device and our servers is protected by industry-standard TLS encryption. Bank-grade security for every deposit, withdrawal and session.
Password Hashing
We never store passwords in readable form. Each password is hashed using secure algorithms, meaning even our administrators cannot retrieve or reset it without your verification.
Payment Partner Vetting
JazzCash, Easypaisa, SadaPay and Raast partners undergo our security review before integration. They meet the same data-protection standards we maintain internally.
Session Timeout Protection
Your account automatically logs out after 30 minutes of inactivity. This prevents unauthorised access if you step away from your device while logged in.
Withdrawal Verification
Every withdrawal request is checked against your deposit history and account behaviour to confirm you authorised it. Unusual patterns trigger a manual review by our fraud team.
Two-Factor Authentication Option
You can enable optional two-factor authentication on your account settings page. A code sent to your registered phone number confirms high-risk actions like password changes.
POLICY CONSISTENCY
How This Privacy Policy Aligns Across Our Platform
Every x111com page—from the lobby to the sportsbook to your account dashboard—follows the same data-handling rules outlined here. Whether you're depositing via JazzCash on your phone or withdrawing from desktop, your privacy...
Live Casino Session Privacy
Live table interactions are streamed securely but not recorded in a way that links personally to you. Table operators see only your username and chip balance.
Sportsbook Betting History
Your bets and account activity on the sportsbook are stored with the same encryption and access controls as your gaming account, never sold or shared externally.
Mobile App & Desktop Sync
Whether you play on the web or app, your account data is encrypted identically. The app stores no passwords locally; each login re-authenticates through our secure servers.
Payment Partner Data Sharing
Only payment details strictly necessary for JazzCash, Easypaisa, SadaPay and Raast processing are passed to those partners. Personal gaming history stays with x111com.
Support Ticket Encryption
Any information you share with our support team—account complaints, withdrawal issues, data queries—is stored in the same secure environment as your account.
Audit Trail Retention
We keep a timestamp and encrypted log of all account actions (logins, deposits, withdrawals, password changes) for up to 24 months to support dispute resolution.
PLATFORM TRANSPARENCY
What Defines Our Privacy Approach
We've built x111com around principles that put your control first. No hidden data collection. No surprise third-party sharing. No lock-in clauses that prevent you from accessing or deleting...
Data Access Rights
You can request a full export of your personal data—account...
Deletion Requests
You may ask us to delete your account and all...
Opt-Out Communications
You control all promotional emails, SMS and push notifications from...
Cookie Transparency
Our cookie policy is disclosed at login and in account...
Third-Party Blocking
We do not embed third-party analytics cookies, ad trackers or...
Policy Update Notices
If we change this privacy policy, we notify you by...
Your Privacy Questions Answered
No. Your personal information—name, contact details, account history—stays on x111com. Game studios receive only your username and chip balance during live play. We do not share or sell any data to third parties outside the strict payment-processing chain required by JazzCash, Easypaisa, SadaPay and Raast partners.
We retain your bank account details and payment transaction records for 24 months to comply with fraud prevention and dispute-resolution requirements. You can request deletion of stored card or account numbers after all active transactions are complete by emailing our privacy team.
Upon account closure, we immediately stop collecting new data. Your historical account records—login timestamps, game play history, deposit and withdrawal logs—are retained for 24 months in encrypted storage for legal and compliance purposes, then permanently deleted unless you request earlier removal.
Yes. Submit a data access request through your account settings or email us directly with your username. Within 10 working days, we'll provide a complete export of your profile, transaction history, communications and preferences in a standard readable format.
Log into your account, navigate to Settings > Communications, and toggle off email, SMS or push notifications. You'll receive only critical account alerts (withdrawals, login attempts, security warnings) regardless of your promotion preferences.
Your password is hashed using bcrypt encryption. We never store, see or retrieve your password in readable form. Even if someone accessed our servers, they could not decrypt your password. If you forget it, we generate a temporary reset link instead of showing your original password.
No. We use cookies only within x111com to maintain your login session and remember your game preferences. We do not embed tracking pixels or allow third-party advertisers to follow you across other websites. You can review our full cookie list in your account settings and disable non-essential cookies at any time.